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Autopilot vs Odoo Field Service
Odoo is a full ERP where field service is one app among dozens, and it is a genuine bargain if you have someone to configure it. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The Odoo Field Service alternative built for small service crews
The numbers that decide it, side by side.
| Comparison point |  |  Odoo Field Service |
|---|---|---|
| Starting price | $49/mo flat | $0 for one app; $31.10/user/mo for all apps |
| Team members included | 1, 5, or 10 by plan | Yes, paid plans are priced per user |
| Free trial | 2 weeks, no card required | Free trial, and one app is free forever |
| Onboarding fee | $0 | None required; paid implementation packs offered |
| Contract | Month to month, cancel anytime | Monthly or annual; the advertised price is annual billing |
| AI receptionist | Full Throttle, $149/mo | Not offered |
| Full business phone system | Full Throttle, $149/mo | VoIP app that connects to an outside provider |
| Support | Human support chat, no ticket queue | Unlimited support included |
Last updated July 2026. Odoo Field Service details are based on publicly available information; verify with Odoo Field Service.
Who is Odoo Field Service?
Odoo is a Belgian software company (Odoo S.A.) that builds an open-source ERP made of dozens of apps: accounting, inventory, CRM, HR, manufacturing, websites, and among them a Field Service module. The field service app covers drag-and-drop planning with Gantt and map views, onsite worksheets with signatures, time tracking, and invoicing that pulls in parts used on the job. It connects to the rest of the Odoo suite as you grow.
The pricing model is unusual and honestly generous: your first app is free forever with unlimited users. The catch is that one app is rarely enough. The moment you add Invoicing, CRM, or Inventory you move to the Standard plan at $31.10 per user per month (billed annually), or the Custom plan at $61 per user per month for Odoo Studio, multi-company, and API access. Support and hosting are included.
Odoo's real strength is breadth. If you want your field work, books, stock, and payroll in one system, and you have the patience or a partner to set it all up, few platforms touch it for the money. What it is not is a phone-first home service tool: there is no built-in phone service, no AI receptionist, no review funnel, and configuring an ERP is a project, not an afternoon.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Against Odoo, the pitch is focus: Autopilot does the home service job end to end, phones and AI included, without asking you to assemble an ERP first.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Odoo Field Service |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | VoIP integration; you bring the phone provider |
| Call recording & transcripts | Full Throttle ($149/mo) | Through your VoIP provider, not built in |
| AI call summaries | Full Throttle ($149/mo) | Not advertised |
| Two-way business texting | Crew and Full Throttle | Outbound SMS via prepaid credits |
Scheduling & Jobs
| Comparison point | | Odoo Field Service |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | Via the separate Appointments app | |
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | iOS & Android app |
Payments & Money
| Comparison point | | Odoo Field Service |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | Has its own accounting; connectors via app store |
| Price book | Product catalog and pricelists | |
| Customer tipping | Not advertised |
Marketing & Growth
| Comparison point | | Odoo Field Service |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | SMS Marketing app, credit-based |
| Email blast campaigns | Full Throttle ($149/mo) | Email Marketing app |
| Automated marketing sequences | Full Throttle ($149/mo) | Marketing Automation app |
| Google Ads tracking | Full Throttle ($149/mo) | UTM link tracking, not call tracking |
Where Odoo Field Service goes deeper
| Comparison point | | Odoo Field Service |
|---|---|---|
| Full ERP: accounting, inventory, HR, manufacturing | ||
| Open source, with a self-hosted option | ||
| Full public API | Custom plan |
An honest comparison cuts both ways. If these are must-haves for your business today, Odoo Field Service earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
Odoo Field Service
- One App Free$0
One app, unlimited users, Odoo Online only
- Standard$31.10/user/mo
All apps on Odoo Online, billed annually
- Custom$61/user/mo
Adds Studio, multi-company, API, self-hosting
Odoo's advertised prices are for annual billing; month-to-month costs more ($38.90 and $76.20 per user). A five-person crew on Standard runs about $155 a month, and most real setups also budget for configuration time or a paid implementation pack.
Last updated July 2026. Odoo Field Service details are based on publicly available information; verify with Odoo Field Service.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Odoo Field Service if…
- You want field service, accounting, inventory, and HR in one ERP and are willing to configure it
- You only need one app and want it genuinely free with unlimited users
- You have an Odoo partner or a technical person on staff
- You need multi-company operations or a full API
Choose Autopilot if…
- You want to be booking jobs this week, not running an ERP implementation
- You want the business phone, texting, and AI receptionist built in, not bolted on through a VoIP provider
- You want a flat $49 to $149 a month instead of per-user math that grows with every hire
- You want home service marketing included: review funnel, SMS and email blasts, Google Ads tracking
Switching from Odoo Field Service takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Odoo Field Service as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Odoo Field Service account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
Odoo exports customers, contacts, and invoices to CSV or Excel from any list view, so pulling your data out takes minutes.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs Odoo Field Service: your questions
The things owners actually ask before they switch.
Try the Odoo Field Service alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
Odoo Field Service is a trademark of Odoo S.A. Autopilot is not affiliated with, sponsored by, or endorsed by Odoo S.A. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.