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Autopilot

Facebook. One business inbox.

Read and answer Page conversations in Autopilot. Send a greeting, let AI gather the details, and have a real person take over when the conversation needs one.

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Trusted by 400+ businesses4.9 out of 5 stars on Google Play4.8 out of 5 stars on the App Store
Read the Page conversation and see when your team has taken over from AI.
  • Page messages in one inbox
  • Optional AI replies
  • Human takeover
Choose whether to sync conversations, send one greeting, or let AI handle new replies.

A conversation your team can finish

AI can ask about the job and collect useful details. Your team keeps control of the estimate, the schedule, and the personal conversation that wins the customer over.

  • Use the same AI receptionist instructions, adapted for a text conversation.
  • Let the customer know they are speaking with AI.
  • Pause AI by replying, taking over, or responding to a request for a person.
  • Keep booking confirmation and payment handling with your team.

One less inbox to keep checking

Customers do not all call. Some ask about a cleanout in a Facebook message after dinner. Bring that conversation into Autopilot so your team can see it alongside the rest of the business.

MessagingFacebook Lead Ads

  1. Connect your Facebook Page

    Allow the required Page messaging permissions and turn on conversation sync. Messages from supported ads and direct Page conversations arrive in the inbox.

  2. Pick the help you want

    Use a one-time greeting to acknowledge the customer, or enable ongoing AI replies to ask questions using your AI receptionist's instructions.

  3. Take over when it is time

    Your team can reply or select Take over. AI pauses when a person steps in or the customer asks to speak with someone.

A service business owner checking a phone from the cab of a work truck

A Facebook question can become your next conversation.

Use a greeting or let AI gather the job details. When someone on the team steps in, AI pauses and the conversation stays in human hands.

See it with our team
businesses run on Autopilot
400+
Google Play rating
4.9
App Store rating
4.8
per month starting price
$49

Questions about Facebook Messenger

What to know before you put it to work.

Can AI book a job or take payment in Messenger?
No. The Messenger assistant can gather details, but it cannot confirm a booking or take payment. Your team handles those next steps.
Can I use a greeting without ongoing AI replies?
Yes. A one-time greeting and full AI conversation handling are separate modes. You can choose the level of help that fits your business.
Can we reply any time we want?
Messenger replies follow Meta's messaging window. Automated replies stop 24 hours after the customer's last message. The connected Page also needs the required permissions.
What happens when someone asks for a real person?
AI pauses so your team can take over. It also pauses when a team member replies or uses Take over.

Keep the whole business connected.

MessagingFacebook Lead AdsAI Receptionist

See Facebook Messenger in your business.

Try Autopilot for yourself, or book a demo and walk through the work with our team.

Start Free TrialBook a Demo

Screenshots use sample records.