Automate Your Plumbing Business
Emergency leak calls come in while your plumbers are under a sink across town. Autopilot answers by text, books the service window, routes the vans, and collects payment before you're back in the truck.
Autopilot, working your route
Run Your Plumbing Business on Autopilot
Most plumbing companies lose money on admin work: answering phones mid-job, dispatching plumbers, texting arrival windows, chasing invoices, and following up on estimates. Our software automates it all:
- Online booking 24/7, even at 2 AM when the pipe bursts
- Missed calls answered by text in seconds
- Smart scheduling & dispatching for every plumber
- Automatic arrival-window and reminder texts
- Invoices sent and paid before the van leaves
How a Plumbing Day Runs on Autopilot
The same system, told the way the work actually happens: from the first emergency call to the last service window to the money in your account.
1Book the call
Every ring and click becomes a booked service call
Customers book online 24/7 and pick a repair, an install, or an estimate. When the phone rings, you see who's calling with their full job history, and every call is recorded. Miss one under a sink? Autopilot texts them back before they call the next plumber.
2Plan the day
Service windows laid out, plumbers matched to jobs
The weekly overview shows every service call, water heater swap, and repipe in one view. Drop emergency calls into open windows, keep the right plumber on the right work, and everyone knows their day before the vans roll.
3Run the route
Stops ordered so nobody drives in circles
Service calls get ordered by location so your plumbers go job to job, not back and forth across town. Crews get SMS alerts the moment anything changes, and homeowners get automatic on-my-way texts so nobody waits by the door.
5Book the next one
Reviews and repeat work, on autopilot
Auto texts ask happy customers for a Google review while the gratitude is still fresh. SMS, email, voicemail, and postcard blasts bring past customers back for checkups and winterization when the schedule runs thin.
See Autopilot in Action
Browse real screens from the platform. From scheduling views and marketing dashboards to client communication and real-time alerts, this is the system your crew will actually use.
- businesses run on Autopilot
- 400+
- Google Play rating
- 4.9
- App Store rating
- 4.8
- starting price per month
- $49
Set It Up Once. Let It Run Your Business
Autopilot makes it simple to onboard your plumbing business with intuitive steps that fit your operations. Create services, set up automated customer messages, and manage schedules without juggling multiple apps.
Set Up Your Business
Add services, pricing, service windows, and your plumbers.
Start Taking Jobs Online
Customers book while your crew stays on the tools.
Let Automation Do the Work
Scheduling, reminders, dispatching, and payments run on autopilot.
Miss the Call. Keep the Job.
A missed call used to mean the homeowner dialed the next plumber on the list. Now Autopilot answers by text in seconds, offers the service call, and books the window while your crew is still under the house.
Nobody touched a phone.
Missed call · Tuesday 2:14 PM
Hey, it's Blue River Plumbing. Sorry we missed you! What's going on?
Sent automatically, 8 seconds later
Water heater is leaking from the bottom. No hot water
We can have a plumber out today between 3 and 5. It's an $89 service call, and that goes toward the repair or replacement. Want the slot?
Yes please
Booked · Today 3:00 to 5:00 PM · Plumber notified
The Big Platforms Hide Their Pricing. Here Is Ours.
Top plans reach $599 at Jobber and $743 in Workiz's published example. Autopilot runs from $49 to $299.
| Top-plan comparisonPriced for a 7-person team |  Scale, 7 team members$299/mo |  WorkizUltimate + Phone + AI$743/mo* |  Housecall ProMAX + Voice + Campaigns$443+/mo* |  JobberPlus, 7 users$557/mo* |
|---|---|---|---|---|
| Full business phone system | Included | Phone add-on | Voice add-on | Receptionist line only |
| AI Receptionist | Included | Genius Answering | CSR AI, quote | Included |
| Google Ads integration | Included | Call tracking add-on | Manual spend + Voice | Local Services booking |
| Bing Ads integration | Included | Not listed | Not listed | Not listed |
| Book Online button on Google | Included | Included | Included | Included |
| Review automation | Included | Included | Included | Included |
| Live employee GPS | Included | Included | Included | GPS waypoints |
| QuickBooks Online | Included | Included | Included | Included |
| Zapier integration | Included | Included | Included | Included |
| Public API | Included | Included | Included | Included |
* Research checked July 27, 2026. All columns are priced for the same 7-person team. Autopilot Scale is $299 monthly with 7 team members included; additional users are $29/month each. Jobber is the regular flexible-monthly Plus price for five users plus two additional users at $29 each. Housecall Pro is MAX (which includes eight users) with entry Voice and Campaigns, before CSR AI. Workiz is its documented Ultimate + Phone + Genius Answering example. Promotions, usage, contracts, taxes, and quotes can change the final bill.
The two businesses inside every plumbing company
Scheduled work pays the bills. Emergency work pays the profit. The phone decides whether you get the second one.
The math of the emergency premium
Plumbing is two businesses wearing one wrench. The first is scheduled work: water heaters, repipes, remodels, priced on margin like any trade. The second is emergency work, priced at a premium because the customer's kitchen is under an inch of water at 9pm. That premium only exists for the shop that answers. An after-hours caller with a burst pipe books the first human or robot that responds, and never learns the names of the shops that went to voicemail.
The number working against you is the callback. A warranty return visit costs the truck, the tech's day, and usually the review, and it comes straight out of the original job's margin. The defense is boring and operational: notes, photos, and job history attached to the customer, so the second visit starts where the first one ended.
What the phone is worth in plumbing
- After-hours emergency callPremium priced
The caller with water on the floor books whoever answers first. There is no second place.
- Water heater, installed$1,200 to $3,500
Common range, varies by market and unit. One answered call pays for a year of software.
- A callbackThe job's margin, gone
A return visit erases the profit on the original ticket and risks the review on top.
Ranges are rough national figures. The structure is universal: emergencies reward whoever answers, and callbacks punish whoever forgot to write things down.
What plumbing shops usually replace
Bigger shops arrive from ServiceTitan quotes priced for an office staff they do not have. Smaller crews come from Housecall Pro or Jobber, usually once the per-user math starts working against a growing bench of techs.
For a phone-first trade, the comparison worth running is the phone stack: what call answering, tracking, and after-hours coverage actually cost on each platform.
Ready to Grow Your Plumbing Business?
Take the next step toward smoother operations and increased revenue with Autopilot.
Frequently asked questions
Got questions? We've got answers.