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Autopilot

Privacy Policy

Last Updated: 07/21/2026

Autopilot Solutions, Inc. ("Autopilot", "we", "our", or "us") respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, software platform, mobile applications, and related services (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide

When you create an account or use the Service, we may collect:

  • Name
  • Email address
  • Phone number
  • Business name
  • Billing information
  • Account login credentials
  • Customer information you upload

Customer Data

As part of using the Service, you may upload or store information about your customers, including:

  • Names
  • Phone numbers
  • Email addresses
  • Job or service details
  • Invoices and payment information
  • Communication history

This information is referred to as Customer Data.

Automatically Collected Information

When you use the Service, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Log files
  • Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide and operate the Service
  • Process payments and subscriptions
  • Enable scheduling, communication, and job management features
  • Improve and develop our platform
  • Provide customer support
  • Send important service notifications
  • Detect fraud, abuse, or security issues

3. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties that help operate the Service, including:

  • Payment processors
  • Cloud hosting providers
  • Messaging and phone providers
  • Analytics services
  • Customer support tools

These providers are only permitted to use information to provide services on our behalf.

4. Third-Party Integrations

Autopilot may integrate with third-party platforms such as:

  • Payment processing services
  • SMS or phone providers
  • Advertising platforms
  • External software integrations

Your use of those services may be subject to their own privacy policies.

5. Meta and Facebook Ads Integration

If you authorize Autopilot to connect to Meta or Facebook Ads, we may collect and store:

  • Your app-scoped Meta user ID
  • The selected ad account's ID, name, status, currency, and timezone
  • The OAuth access token used to maintain the connection and its expiration information
  • Daily advertising spend and related reporting data provided by Meta

We use this information only to:

  • Connect and maintain the ad account you select
  • Import advertising spend and related reporting data
  • Calculate dashboard metrics, including return on ad spend (ROAS)
  • Provide support for the integration
  • Detect, prevent, and address fraud, abuse, and security issues

Autopilot does not sell Meta data. We do not use Meta data to advertise to Autopilot users. We may share this data with infrastructure, hosting, database, security, and other service providers only as needed to operate and protect Autopilot. Those providers may use the data only to provide services on our behalf.

When you disconnect the integration or submit a verified deletion request, we delete the Meta OAuth token, app-scoped user ID, ad account metadata, and cached Meta reporting data associated with the integration. Limited information may remain temporarily in backups or be retained when required for legal, fraud prevention, or security purposes.

For instructions, see our Data Deletion Instructions.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain information as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your account data by contacting us. Requests concerning Meta and Facebook Ads integration data may also be submitted through our Data Deletion Instructions.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember user preferences
  • Improve performance
  • Analyze usage of the Service

You can adjust cookie settings in your browser.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the information we hold about you
  • Request corrections
  • Request deletion
  • Opt out of certain data uses

To exercise these rights, contact us at the email below.

10. Children's Privacy

The Service is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we will notify users by updating the date at the top of this page.

Continued use of the Service means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

Autopilot Solutions, Inc.
11624 Jollyville Rd Unit 233
Austin, TX 78759
Email: andrew@autopilotapp.io
Website: https://autopilotapp.io