Skip to main content
JUNKLIVEThe biggest live junk removal eventLIVE ON YOUTUBEOctober 24-25, 2026Free to attend10 operators, 2 daysWin a $10,000 dump trailer
See the event
Autopilot

Andrew Thompson + Ryan Springer

Two nerds met on Reddit.Then they built Autopilot.

We're friends, business partners, and the cofounders of Autopilot. We started with one stubborn belief: field service software could be more powerful, easier to use, and fairly priced.

Andrew ThompsonFounder & CEO

Ryan SpringerFounder & CTO

Autopilot cofounders Ryan Springer and Andrew Thompson standing together in front of Jedi Junk Removal trucks

Year three.Still building side by side.

Where it really started

Autopilot was born in the back of a junk truck.

Andrew Thompson on a Jedi Junk Removal job beside a work truck
A Jedi Junk Removal crew loading material into a truck

Before Autopilot, there was Jedi Junk Removal.

“I knew the problem because I was living it.”

Andrew felt every software headache firsthand.

Running Jedi Junk Removal meant living inside the same tools home service owners still wrestle with every day. They were expensive. They were complicated. And even after paying the bill, they still did not do everything the business needed.

With a background in software and an operator's view of the problem, Andrew believed there had to be a better answer: one platform that worked the way a real service business worked.

Where the founders met

Andrew and Ryan met on Reddit.

Andrew had talked with dozens of potential cofounders. Then he and Ryan connected in a cofounder subreddit. Ryan was a gifted engineer. Andrew understood the operator. They clicked on what mattered: build useful software, make a real impact, and do it together.

Ryan has been here since day one. We started this together.

What began as two strangers talking online became a friendship, a partnership, and a shared obsession with building software that could make a genuine impact.

The partnership

Built together. From day one.

Different strengths, one standard: make something operators are proud to run their business on.

Andrew Thompson smiling during a Jedi Junk Removal job

Founder & CEO

Andrew Thompson

The operator who refused to settle.

Andrew brings the job site, the customer, and the product vision into the same room. He built Autopilot around the problems he personally ran into while growing Jedi Junk Removal—not around a spreadsheet of generic SaaS features.

Ryan Springer waving beside a row of Jedi Junk Removal trucks

Founder & CTO

Ryan Springer

The engineer who makes the ambitious ideas real.

Ryan is the technical force behind Autopilot and Andrew's partner in every chapter of the company. He turns big, sometimes wild ideas into dependable software that operators can trust on their busiest days.

  1. Met online

    A cofounder subreddit connected an operator with a software idea and an engineer ready to build something that mattered.

  2. Built across state lines

    They flew to each other’s states, worked shoulder to shoulder, and turned late-night conversations into a real product.

  3. Showed up in person

    Two junk expos, countless operator conversations, and a growing community kept the product grounded in the field.

  4. Now in year three

    Still friends. Still partners. Still convinced that home service software can be far more powerful without becoming painful.

Friends. Partners. Operators. Builders.

People are the point.

Autopilot may have started with two founders, but it is being shaped by a much bigger community. Every expo conversation, late-night idea, customer call, and room full of operators pushes the product forward.

We are not building from a distance. We are building alongside the people who run the trucks, answer the calls, and take the risk every day.

Andrew Thompson celebrating with members of the Autopilot home service community
Ryan Springer, Andrew Thompson, and friends spending time together during a company trip

The company is software. The mission is impact.

Not cheap.Fair.

More capability should not come with more chaos—or a ridiculous price tag.

We are building the software we wanted: packed with useful features, simple enough to use after a long day, and affordable enough to help a growing business move forward.

We are proud of what Autopilot is today. And the ideas coming next are even bigger. We are still early.

Build your business with people who get it.

Start your free trial and see the field service platform Andrew and Ryan wished existed from day one.