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Autopilot vs Avoca AI
Avoca is the flagship of the AI front office wave: AI agents answering, booking, and coaching on top of ServiceTitan, Housecall Pro, or FieldRoutes. It needs one of those systems underneath it. Autopilot plans start at $49 a month, and the $299 Scale plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The Avoca AI alternative that includes the CRM underneath
The numbers that decide it, side by side.
| Comparison point |  |  Avoca AI |
|---|---|---|
| Starting price | $49/mo flat | Quote-based, not published |
| Team members included | 1, 3, or 7 by plan | Not published |
| Free trial | 2 weeks, no card required | Not advertised, demo first |
| Onboarding fee | $0 | Not published |
| Contract | Month to month, cancel anytime | Not published |
| AI receptionist | Scale, $299/mo | Included, it is the core product |
| Full business phone system | Scale, $299/mo | Rides on your existing phones and FSM |
| Support | Human support chat, no ticket queue | Not published |
Last updated July 2026. Avoca AI details are based on publicly available information; verify with Avoca AI.
Who is Avoca AI?
Avoca AI is the biggest name in AI for home service call centers, a venture-backed company that raised $125 million at a reported $1 billion valuation in April 2026 from investors like Meritech, General Catalyst, and Kleiner Perkins. Its AI CSR answers every inbound call, text, and web chat around the clock and books jobs; on top of that sit outbound campaigns that re-engage past customers, and a Coach product that scores every call and grades your human CSRs. Over 1,000 service businesses use it.
The key thing to understand is what Avoca is not: it is not a CRM or field service platform. It is a layer that rides on top of one, with a certified ServiceTitan app plus Housecall Pro and FieldRoutes integrations. The jobs it books land in that system, which stays your system of record. Pricing is not published; you start with a demo and get a quote, and you keep paying for the FSM underneath as well.
For a large shop already committed to ServiceTitan with a busy call board, Avoca is genuinely strong, arguably the category leader. For a small crew, the math is different: two bills, two systems, and enterprise-grade coaching tools you may never open.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Grow at $119 adds two-way texting and the full phone system. Scale at $299 adds the AI receptionist, QuickBooks, GPS, marketing tools, ad integrations, and the open API. Plans include 1, 3, or 7 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Autopilot plans start at $49 a month, and the $299 Scale plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Avoca AI |
|---|---|---|
| AI receptionist that answers and books calls | Scale ($299/mo) | Included, core product |
| Built-in business phone (VoIP) | Scale ($299/mo) | No, works with your existing phone setup |
| Call recording & transcripts | Scale ($299/mo) | Call scoring and QA on your calls |
| AI call summaries | Scale ($299/mo) | Via Coach & Analytics |
| Two-way business texting | Grow and Scale | AI handles customer texts |
Scheduling & Jobs
| Comparison point | | Avoca AI |
|---|---|---|
| Drag-and-drop scheduling & dispatch | Books into your FSM; no dispatch board of its own | |
| Online booking | Simple Scheduler booking widget | |
| Estimates & quotes | ||
| Client & lead management | No, your FSM stays the system of record | |
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | Not published |
Payments & Money
| Comparison point | | Avoca AI |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | ||
| QuickBooks sync | Scale ($299/mo) | |
| Price book | ||
| Customer tipping |
Marketing & Growth
| Comparison point | | Avoca AI |
|---|---|---|
| Review funnel | Scale ($299/mo) | Not published |
| SMS blast campaigns | Scale ($299/mo) | AI outbound SMS and call campaigns |
| Email blast campaigns | Scale ($299/mo) | Not published |
| Automated marketing sequences | Scale ($299/mo) | AI drip campaigns to past customers |
| Google Ads tracking | Scale ($299/mo) | Google LSA integration |
Where Avoca AI goes deeper
| Comparison point | | Avoca AI |
|---|---|---|
| Real-time call scoring and CSR coaching | ||
| Certified ServiceTitan app | ||
| Full CRM underneath the AI | Requires ServiceTitan, HCP, or FieldRoutes |
An honest comparison cuts both ways. If these are must-haves for your business today, Avoca AI earns the look.
What you actually pay
Autopilot
- Run$49/mo
- Grow$119/mo
- Scale$299/mo
Clear monthly plans with no onboarding fee or annual contract. Free 2-week trial.
Avoca AI
- AI CSR / Coach / OutboundQuote-based
Demo first; priced on top of your existing FSM
Avoca does not publish pricing. Whatever it quotes comes on top of the FSM subscription it requires underneath, so the true monthly cost is Avoca plus ServiceTitan, Housecall Pro, or FieldRoutes.
Last updated July 2026. Avoca AI details are based on publicly available information; verify with Avoca AI.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Avoca AI if…
- You already run ServiceTitan, Housecall Pro, or FieldRoutes and want AI answering added on top
- You run a real call center and want every call scored and every CSR coached
- You want the most heavily funded, most proven vendor in the AI front office category
- You have the call volume to justify an enterprise AI quote
Choose Autopilot if…
- You do not want to buy and manage two systems to get AI answering your phone
- You want a published flat price, $49 to $299 a month, instead of a quote
- You are a crew of 1 to 15 without a call center to coach
- You want the phone system itself included, with a free local number, recording, and transcripts
Switching from Avoca AI takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Avoca AI as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Scale, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Avoca AI account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- businesses run on Autopilot
- 400+
- Google Play rating
- 4.9
- App Store rating
- 4.8
- per month starting price
- $49
Autopilot vs Avoca AI: your questions
The things owners actually ask before they switch.
Try the Avoca AI alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
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Avoca AI is a trademark of Avoca AI. Autopilot is not affiliated with, sponsored by, or endorsed by Avoca AI. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.