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Autopilot vs OctopusPro
OctopusPro is a deeply configurable platform for franchises and contractor networks that need white-label apps and layered pricing. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The OctopusPro alternative built for small home service teams
The numbers that decide it, side by side.
| Comparison point |  |  OctopusPro |
|---|---|---|
| Starting price | $49/mo flat | $36.25/mo (1 admin + 1 fieldworker) |
| Team members included | 1, 5, or 10 by plan | $6/fieldworker/mo on the mid tier |
| Free trial | 2 weeks, no card required | 14 days |
| Onboarding fee | $0 | None advertised; branded app $2,500 one-time |
| Contract | Month to month, cancel anytime | Monthly, or annual for ~20% off |
| AI receptionist | Full Throttle, $149/mo | Third-party integration only |
| Full business phone system | Full Throttle, $149/mo | VoIP via Twilio integration |
| Support | Human support chat, no ticket queue | Not published |
Last updated July 2026. OctopusPro details are based on publicly available information; verify with OctopusPro.
Who is OctopusPro?
OctopusPro is a privately held field service platform of Australian origin, founded in 2009, that sells globally in US dollars. Its specialty is configurability: it handles everything from an owner-operator up to contractor networks and franchises, with lead funnels, customer booking, workflow automations across email, SMS, and WhatsApp, QuickBooks and Xero syncs, and an open REST API with webhooks. It even offers a white-label branded mobile app for $2,500 one time. Capterra reviewers rate it 4.5 and consistently note the huge feature set comes with a learning curve.
Pricing has layers. The Starter plan is $36.25 a month for one admin and one fieldworker. The Established plan is $60 per admin plus $6 per fieldworker per month. The Unlimited Users plan is $99 a month plus a usage fee of $1 per booked job or 2 percent of monthly invoiced revenue, whichever applies. There is a 14-day free trial and roughly 20 percent off for annual billing.
For a franchise operation coordinating dozens of contractors under one brand, that flexibility is the point. For a two-truck crew, it means pricing math, settings screens, and a phone system that lives in a Twilio integration rather than in the product.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Against OctopusPro, Autopilot's case is simplicity: published plans for 1, 5, or 10 team members with no per-job usage charges, and the phone with an AI receptionist on Full Throttle.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | OctopusPro |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | Via third-party integration, not built in |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | Via Twilio integration |
| Call recording & transcripts | Full Throttle ($149/mo) | Not advertised |
| AI call summaries | Full Throttle ($149/mo) | Not advertised |
| Two-way business texting | Crew and Full Throttle | Yes, SMS and WhatsApp |
Scheduling & Jobs
| Comparison point | | OctopusPro |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | ||
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | iOS & Android |
Payments & Money
| Comparison point | | OctopusPro |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised; Stripe, PayPal, Square | |
| QuickBooks sync | Full Throttle ($149/mo) | Yes, plus Xero |
| Price book | Not advertised | |
| Customer tipping |
Marketing & Growth
| Comparison point | | OctopusPro |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Feedback & review management |
| SMS blast campaigns | Full Throttle ($149/mo) | Via workflow automations |
| Email blast campaigns | Full Throttle ($149/mo) | Via workflow automations |
| Automated marketing sequences | Full Throttle ($149/mo) | |
| Google Ads tracking | Full Throttle ($149/mo) | Not advertised |
Where OctopusPro goes deeper
| Comparison point | | OctopusPro |
|---|---|---|
| Contractor network & franchise management | ||
| White-label branded customer app | One-time $2,500 | |
| Open REST API & webhooks |
An honest comparison cuts both ways. If these are must-haves for your business today, OctopusPro earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
OctopusPro
- Starter$36.25/mo
1 admin + 1 fieldworker; $348/yr billed annually
- Established$60/admin/mo
Plus $6 per fieldworker per month
- Unlimited Users$99/mo
Plus $1 per booked job or 2% of invoiced revenue
The top tier adds a usage fee on every booked job or a cut of invoiced revenue, so the real monthly cost scales with your volume. A branded white-label mobile app is a one-time $2,500 per platform.
Last updated July 2026. OctopusPro details are based on publicly available information; verify with OctopusPro.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose OctopusPro if…
- You run a franchise or contractor network and need to coordinate many companies under one brand
- You want a white-label customer app with your own name on it
- You need an open API and webhooks to wire the platform into other systems
- You have someone on staff who enjoys configuring software to fit exactly how you work
Choose Autopilot if…
- You run one crew and want software working on day one, not after a configuration project
- You want one flat price with no per-fieldworker fees or per-job usage charges
- You want the phone built in, with call recording, AI summaries, and an AI receptionist answering missed calls
- You want US-first support, payments, and Tap to Pay on iPhone
Switching from OctopusPro takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of OctopusPro as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your OctopusPro account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs OctopusPro: your questions
The things owners actually ask before they switch.
Try the OctopusPro alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
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OctopusPro is a trademark of OctopusPro. Autopilot is not affiliated with, sponsored by, or endorsed by OctopusPro. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.