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Autopilot vs Kickserv
Kickserv covers the basics, scheduling, estimates, invoices, QuickBooks, at a fair price, and it is easy to learn. But it is a maintenance-mode product under a holding company, with no phone system, no texting campaigns, and no AI. Autopilot costs about the same and answers your phone.
The Kickserv alternative built for growing crews
The numbers that decide it, side by side.
| Comparison point |  |  Kickserv |
|---|---|---|
| Starting price | $49/mo flat | $60/mo (up to 5 users) |
| Team members included | 1, 5, or 10 by plan | None within plan caps (5/10/20 users) |
| Free trial | 2 weeks, no card required | 30 days |
| Onboarding fee | $0 | None advertised |
| Contract | Month to month, cancel anytime | Month to month; 20% off annual |
| AI receptionist | Full Throttle, $149/mo | Not offered |
| Full business phone system | Full Throttle, $149/mo | Not built in |
| Support | Human support chat, no ticket queue | Online support |
Last updated July 2026. Kickserv details are based on publicly available information; verify with Kickserv.
Who is Kickserv?
Kickserv is one of the older names in small business field service software, now a subsidiary of EverCommerce (NASDAQ: EVCM). It aims squarely at solo operators and small shops with approachable basics: contact management, scheduling, estimates, invoicing, 20+ reports, time tracking, and QuickBooks Online sync, with QuickBooks Desktop available for $50 a month extra.
Published pricing is straightforward: Start at $60 a month for up to 5 users, Run at $119 for 10, and Scale at $199 for 20, with a generous 30-day free trial and 20 percent off annual billing. That honesty about pricing deserves credit.
The catch is momentum. Kickserv sits in the portfolio tier of the market where products get maintained rather than advanced. There is no built-in phone, no AI receptionist, no marketing campaigns, and online booking amounts to website contact forms. It does the 2015 job list well; the 2026 job list is not on the roadmap.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Kickserv |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | |
| Call recording & transcripts | Full Throttle ($149/mo) | |
| AI call summaries | Full Throttle ($149/mo) | |
| Two-way business texting | Crew and Full Throttle | Not advertised |
Scheduling & Jobs
| Comparison point | | Kickserv |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | Website contact forms | |
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play |
Payments & Money
| Comparison point | | Kickserv |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | Online included; Desktop $50/mo extra |
| Price book | Not advertised | |
| Customer tipping | Not advertised |
Marketing & Growth
| Comparison point | | Kickserv |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Reviews on Scale plan |
| SMS blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Email blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Automated marketing sequences | Full Throttle ($149/mo) | Automated reminders |
| Google Ads tracking | Full Throttle ($149/mo) | Not advertised |
Where Kickserv goes deeper
| Comparison point | | Kickserv |
|---|---|---|
| 30-day free trial | 2 weeks | |
| QuickBooks Desktop sync | $50/mo add-on |
An honest comparison cuts both ways. If these are must-haves for your business today, Kickserv earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
Kickserv
- Start$60/mo
Up to 5 users
- Run$119/mo
Up to 10 users; dispatch mapping, GPS check-ins
- Scale$199/mo
Up to 20 users; reviews, custom templates
Annual billing saves 20 percent, and a Kickback program discounts 5 percent for processing payment minimums through Kickserv. QuickBooks Desktop sync is $50/mo extra.
Last updated July 2026. Kickserv details are based on publicly available information; verify with Kickserv.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Kickserv if…
- You want simple, proven basics and nothing else, at an honest published price
- You need QuickBooks Desktop sync, which Autopilot does not offer
- You want a 30-day trial to take your time evaluating
- You already run Kickserv and your workflow has not outgrown it
Choose Autopilot if…
- You miss calls every week and want an AI receptionist catching them at nearly the same price
- You want a built-in business phone with recording and transcripts, which Kickserv does not have
- You want two-way texting, SMS campaigns, and review requests included
- You want software that is actively getting better, not just maintained
Switching from Kickserv takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Kickserv as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Kickserv account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs Kickserv: your questions
The things owners actually ask before they switch.
Try the Kickserv alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
Kickserv is a trademark of Kickserv. Autopilot is not affiliated with, sponsored by, or endorsed by Kickserv. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.