vs
Autopilot vs Swivl
Swivl is a broad FSM with unlimited users and a free entry point. AI calls, SMS, GPS, storage, and estimating consume plan credits, so the real cost depends on how heavily the crew uses it.
The Swivl alternative with a complete front office
The numbers that decide it, side by side.
| Comparison point |  |  Swivl |
|---|---|---|
| Starting price | $49/mo flat | Free; paid plans from $49/mo |
| Team members included | 1, 3, or 7 by plan | Unlimited users |
| Free trial | 2 weeks, no card required | 21 days, no card required |
| Onboarding fee | $0 | None advertised |
| Contract | Month to month, cancel anytime | Cancel anytime |
| AI receptionist | Scale, $299/mo | Scale Pro; 10 credits/min |
| Full business phone system | Scale, $299/mo | AI receptionist, not a full phone system |
| Support | Human support chat, no ticket queue | Not advertised |
Last updated July 2026. Swivl details are based on publicly available information; verify with Swivl.
Who is Swivl?
Swivl covers scheduling, work orders, asset management, job costing, price books, payments, subcontractor bidding, GPS, commissions, a mobile app, an AI estimator, an AI website builder, ads, and an AI receptionist.
Plans are free, $49, $149, and $299 a month with 250 to 12,000 credits. SMS costs one credit, GPS five credits per hour, AI estimates 60 credits, and AI receptionist time 10 credits per minute. Paid plans offer a 21-day no-card trial.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Grow at $119 adds two-way texting and the full phone system. Scale at $299 adds the AI receptionist, QuickBooks, GPS, marketing tools, ad integrations, and the open API. Plans include 1, 3, or 7 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
The practical difference is the front office. Autopilot combines the CRM and field workflow with a business phone, AI receptionist, call intelligence, and customer marketing on Scale.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Swivl |
|---|---|---|
| AI receptionist that answers and books calls | Scale ($299/mo) | Scale Pro; 10 credits/min |
| Built-in business phone (VoIP) | Scale ($299/mo) | AI receptionist, not a full phone system |
| Call recording & transcripts | Scale ($299/mo) | Not published |
| AI call summaries | Scale ($299/mo) | Not published |
| Two-way business texting | Grow and Scale | SMS automations, 1 credit/SMS |
Scheduling & Jobs
| Comparison point | | Swivl |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | ||
| Estimates & quotes | AI estimator uses 60 credits | |
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play |
Payments & Money
| Comparison point | | Swivl |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not published | |
| QuickBooks sync | Scale ($299/mo) | |
| Price book | ||
| Customer tipping | Not published |
Marketing & Growth
| Comparison point | | Swivl |
|---|---|---|
| Review funnel | Scale ($299/mo) | Not published |
| SMS blast campaigns | Scale ($299/mo) | Credit-based SMS |
| Email blast campaigns | Scale ($299/mo) | Not published |
| Automated marketing sequences | Scale ($299/mo) | |
| Google Ads tracking | Scale ($299/mo) | MAX Ads |
What you actually pay
Autopilot
- Run$49/mo
- Grow$119/mo
- Scale$299/mo
Clear monthly plans with no onboarding fee or annual contract. Free 2-week trial.
Swivl
- Starter$0
250 credits
- Growth$49/mo
1,500 credits
- Scale Pro$149/mo
4,800 credits
- Organization$299/mo
12,000 credits
Usage draws from monthly credits, including AI calls, SMS, GPS, storage, and estimates.
Last updated July 2026. Swivl details are based on publicly available information; verify with Swivl.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Swivl if…
- You care most about unlimited users
- You want job costing and asset management
- You want ai website and estimate tools
Choose Autopilot if…
- You need a full built-in phone system
- You want simple usage-free billing
- You want published review marketing
- You want one system for calls, texts, scheduling, payments, reviews, and campaigns
Switching from Swivl takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Swivl as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Scale, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Swivl account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- businesses run on Autopilot
- 400+
- Google Play rating
- 4.9
- App Store rating
- 4.8
- per month starting price
- $49
Autopilot vs Swivl: your questions
The things owners actually ask before they switch.
Try the Swivl alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
Swivl is a trademark of Swivl. Autopilot is not affiliated with, sponsored by, or endorsed by Swivl. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.