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Autopilot vs Service Autopilot
Service Autopilot fits lawn, snow, and cleaning companies with hundreds of recurring accounts that want deep automations and will pay tier by tier to unlock them. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The Service Autopilot alternative built for small crews
The numbers that decide it, side by side.
| Comparison point |  |  Service Autopilot |
|---|---|---|
| Starting price | $49/mo flat | $49/mo Startup + sign-up fee |
| Team members included | 1, 5, or 10 by plan | Mobile licenses metered per plan |
| Free trial | 2 weeks, no card required | Free trial advertised |
| Onboarding fee | $0 | Sign-up fee on every plan |
| Contract | Month to month, cancel anytime | Plans billed on annual rates |
| AI receptionist | Full Throttle, $149/mo | Not offered |
| Full business phone system | Full Throttle, $149/mo | Not offered |
| Support | Human support chat, no ticket queue | Support included; trainings gated to higher plans |
Last updated July 2026. Service Autopilot details are based on publicly available information; verify with Service Autopilot.
Who is Service Autopilot?
First things first: Service Autopilot (serviceautopilot.com) and Autopilot (autopilotapp.io) are unrelated companies with coincidentally similar names. Service Autopilot is a lawn care, snow, and cleaning platform owned by Xplor Technologies, which acquired it through Clearent in 2019. This page compares the two so you can pick the right one.
Service Autopilot made its name on automations: routing, recurring job scheduling, invoicing, and marketing workflows for companies managing large recurring client bases, with 3,400+ customers at the time of its acquisition. Its published plans run $49 a month for Startup, $199 for Pro, $499 for Pro Plus, and a quote-based Elite tier, each with a sign-up fee on top and mobile licenses metered per plan. The catch is where features live: automations start at Pro Plus, while two-way texting, the client portal, and QuickBooks integration are listed on Elite.
Since the acquisition, users have reported price increases, and the platform has a closed API. If you run 200+ recurring accounts and want to automate everything, it has real depth. If you are a small crew, the $49 headline grows quickly once you add the sign-up fee, extra licenses, and the tiers that hold the features you actually want.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Service Autopilot |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | |
| Call recording & transcripts | Full Throttle ($149/mo) | |
| AI call summaries | Full Throttle ($149/mo) | |
| Two-way business texting | Crew and Full Throttle | Elite plan only |
Scheduling & Jobs
| Comparison point | | Service Autopilot |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | Client portal, Elite plan | |
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | Licenses metered (1 on Startup) |
Payments & Money
| Comparison point | | Service Autopilot |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | Elite plan; third parties report a paid add-on |
| Price book | Not advertised | |
| Customer tipping |
Marketing & Growth
| Comparison point | | Service Autopilot |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | Via automations, Pro Plus and up |
| Email blast campaigns | Full Throttle ($149/mo) | Via automations, Pro Plus and up |
| Automated marketing sequences | Full Throttle ($149/mo) | Pro Plus plan ($499/mo) |
| Google Ads tracking | Full Throttle ($149/mo) | Not advertised |
Where Service Autopilot goes deeper
| Comparison point | | Service Autopilot |
|---|---|---|
| Automations marketplace | Pro Plus and up | |
| Route optimization | Pro and up | |
| Job costing & analysis | Pro and up |
An honest comparison cuts both ways. If these are must-haves for your business today, Service Autopilot earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
Service Autopilot
- Startup$49/mo
+ sign-up fee; 1 mobile license
- Pro$199/mo
+ sign-up fee; adds routing, job costing
- Pro Plus$499/mo
+ sign-up fee; unlocks automations
- EliteQuote-based
Two-way texting, portal, QuickBooks
Every Service Autopilot plan carries a sign-up fee, prices are based on annual subscription rates, and mobile licenses are metered per plan. Users have reported price increases since the Xplor acquisition.
Last updated July 2026. Service Autopilot details are based on publicly available information; verify with Service Autopilot.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Service Autopilot if…
- You manage 200+ recurring lawn, snow, or cleaning accounts and want to automate workflows
- You will use the automations marketplace enough to justify the $499 Pro Plus tier
- You want lawn-industry-specific routing and recurring job engines
- You are already invested in the Service Autopilot ecosystem and trained on it
Choose Autopilot if…
- You want the full phone system, AI receptionist, QuickBooks, GPS, and marketing on the published $149 Full Throttle plan
- You want a built-in phone and an AI receptionist, which Service Autopilot does not offer
- You want no sign-up fee, no annual-rate billing, month to month
- You want a modern app your crew picks up in a day, rated 4.8 and 4.9 in the app stores
Switching from Service Autopilot takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Service Autopilot as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Service Autopilot account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs Service Autopilot: your questions
The things owners actually ask before they switch.
Try the Service Autopilot alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
Service Autopilot is a trademark of Service Autopilot. Autopilot is not affiliated with, sponsored by, or endorsed by Service Autopilot. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.