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Autopilot vs Rilla
Rilla and Autopilot solve different problems. Rilla records your salespeople's in-home appointments and turns them into coaching; it is not a CRM and does not run your business. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The Rilla alternative for crews that need a CRM, not a sales coach
The numbers that decide it, side by side.
| Comparison point |  |  Rilla |
|---|---|---|
| Starting price | $49/mo flat | Quote-based, not published |
| Team members included | 1, 5, or 10 by plan | Not published; sold per sales team |
| Free trial | 2 weeks, no card required | Not advertised, demo first |
| Onboarding fee | $0 | Not published |
| Contract | Month to month, cancel anytime | Not published |
| AI receptionist | Full Throttle, $149/mo | No, it does not answer calls |
| Full business phone system | Full Throttle, $149/mo | No, it records in-person conversations |
| Support | Human support chat, no ticket queue | Not published |
Last updated July 2026. Rilla details are based on publicly available information; verify with Rilla.
Who is Rilla?
Rilla makes virtual ride-along software: your in-home sales reps record their customer conversations on their phones, and Rilla's AI transcribes, analyzes, and scores them so managers can coach without riding in the truck. One customer describes doing 25 to 30 ride-alongs a week where 6 or 7 used to be the ceiling. The company reports average results of 40 percent higher close rates and 17 percent higher average tickets, serves 2,000+ accounts, and reached roughly $70 million in annual revenue by April 2026 on the back of a Series B of about $68 million.
Rilla's customers are companies with dedicated in-home sales teams: remodelers, HVAC and plumbing shops with comfort advisors, auto repair, even dental and senior living. Pricing is not published; you schedule a demo and get a quote. It is a pure analytics layer that sits alongside whatever CRM or field service platform the business already runs.
The honest framing is that Rilla is not field service software at all. It does not answer phones, schedule jobs, send invoices, or store customers. If your problem is coaching a sales team, Rilla is the category leader. If your problem is running the day-to-day of a service business, you need a CRM, and that is where Autopilot lives.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Against Rilla, the pitch is simply scope: Autopilot is the system that runs the whole service business, with AI answering the phone included, not an analytics tool for a sales department.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Rilla |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | |
| Call recording & transcripts | Full Throttle ($149/mo) | Records in-person sales visits, not phone calls |
| AI call summaries | Full Throttle ($149/mo) | AI analysis of recorded sales visits |
| Two-way business texting | Crew and Full Throttle |
Scheduling & Jobs
| Comparison point | | Rilla |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | ||
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | Recording app for sales reps |
Payments & Money
| Comparison point | | Rilla |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | ||
| QuickBooks sync | Full Throttle ($149/mo) | |
| Price book | ||
| Customer tipping |
Marketing & Growth
| Comparison point | | Rilla |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | |
| SMS blast campaigns | Full Throttle ($149/mo) | |
| Email blast campaigns | Full Throttle ($149/mo) | |
| Automated marketing sequences | Full Throttle ($149/mo) | |
| Google Ads tracking | Full Throttle ($149/mo) |
Where Rilla goes deeper
| Comparison point | | Rilla |
|---|---|---|
| Virtual ride-alongs and rep scorecards | ||
| AI coaching trained on your top closers | ||
| Runs the business: scheduling, invoicing, payments |
An honest comparison cuts both ways. If these are must-haves for your business today, Rilla earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
Rilla
- Rilla platformQuote-based
Demo first; sold to in-home sales teams
Rilla does not publish pricing; quotes come after a demo. It is bought alongside, not instead of, a CRM or field service platform.
Last updated July 2026. Rilla details are based on publicly available information; verify with Rilla.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Rilla if…
- You run a dedicated in-home sales team and want every appointment recorded and coached
- Close rate and average ticket are the numbers you are paid to move
- You already have a CRM or FSM handling scheduling, invoicing, and customers
- You have the sales volume to justify an enterprise analytics quote
Choose Autopilot if…
- You need software that runs the business: calls, scheduling, estimates, invoices, payments
- You want AI answering your phone and booking jobs, which Rilla does not do
- You want a published flat price, $49 to $149 a month, with a free 2-week trial
- You are a crew of 1 to 15 without a separate sales department to coach
Switching from Rilla takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Rilla as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Rilla account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs Rilla: your questions
The things owners actually ask before they switch.
Try the Rilla alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
More comparisons
Rilla is a trademark of Rilla. Autopilot is not affiliated with, sponsored by, or endorsed by Rilla. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.