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Autopilot vs Synchroteam
Synchroteam is a solid, multilingual field service tool for dispatch-heavy SMB teams, priced per user. Autopilot covers the same daily core for one flat price and adds what Synchroteam does not have: a built-in phone, texting, marketing, and an AI receptionist that answers and books your calls.
The Synchroteam alternative built for small service crews
The numbers that decide it, side by side.
| Comparison point |  |  Synchroteam |
|---|---|---|
| Starting price | $49/mo flat | $39.49/user/mo billed monthly |
| Team members included | 1, 5, or 10 by plan | Priced per user |
| Free trial | 2 weeks, no card required | 14 days, no card required |
| Onboarding fee | $0 | $0, setup and training free |
| Contract | Month to month, cancel anytime | Month to month, cancel anytime |
| AI receptionist | Full Throttle, $149/mo | Not offered |
| Full business phone system | Full Throttle, $149/mo | Not offered |
| Support | Human support chat, no ticket queue | Online help desk, six languages |
Last updated July 2026. Synchroteam details are based on publicly available information; verify with Synchroteam.
Who is Synchroteam?
Synchroteam is a French cloud field service platform that has been around since the 2000s and was acquired by the Nomadia Group in 2023. It serves SMB service businesses in six languages, sells worldwide, and keeps a Miami office for North American customers. The core is scheduling and dispatch, a field service CRM, job reports, invoicing, mapping and GPS tracking, and a genuinely open API with free cloud connectors and two-way QuickBooks Online sync.
Pricing is per user: the Standard plan runs $39.49 per user per month billed monthly and the Premium plan, which adds route optimization, runs $64.79, with discounts for annual billing. There is a 14-day free trial with no card, month-to-month terms, and setup and training are free.
For a dispatch-driven operation that needs multiple languages or route optimization, Synchroteam earns a look. What it does not do is the front of the business: there is no phone system, no AI receptionist, no texting conversations with customers, and no marketing engine, and every technician you add raises the bill.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Autopilot plans are $49, $99, and $149 for 1, 5, and 10 team members, with the full phone, AI, QuickBooks, GPS, and marketing bundle on Full Throttle.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | Synchroteam |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | |
| Call recording & transcripts | Full Throttle ($149/mo) | |
| AI call summaries | Full Throttle ($149/mo) | |
| Two-way business texting | Crew and Full Throttle | Not advertised |
Scheduling & Jobs
| Comparison point | | Synchroteam |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | Not advertised | |
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play | iOS & Android |
Payments & Money
| Comparison point | | Synchroteam |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | |
| Price book | Not published | |
| Customer tipping |
Marketing & Growth
| Comparison point | | Synchroteam |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Email blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Automated marketing sequences | Full Throttle ($149/mo) | Not advertised |
| Google Ads tracking | Full Throttle ($149/mo) | Not advertised |
Where Synchroteam goes deeper
| Comparison point | | Synchroteam |
|---|---|---|
| Route optimization | Premium plan | |
| Runs in six languages | ||
| Open API & cloud connectors | Not published |
An honest comparison cuts both ways. If these are must-haves for your business today, Synchroteam earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
Synchroteam
- Standard$39.49/user/mo
Billed monthly; cheaper on annual billing
- Premium$64.79/user/mo
Adds route optimization; cheaper on annual billing
Every user is a paid seat, so a five-person team on Standard runs about $197 a month. Setup and training are free and there is no contract.
Last updated July 2026. Synchroteam details are based on publicly available information; verify with Synchroteam.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose Synchroteam if…
- You dispatch a mobile workforce and route optimization would pay for itself
- You operate in French, Spanish, or another of its six languages
- You want an open API and connectors to wire FSM into your own systems
- Your business is inspections or maintenance work orders more than home service jobs
Choose Autopilot if…
- You want one flat price instead of a bill that grows with every tech you hire
- You want the phone, texting, and an AI receptionist included, not absent
- You want marketing built in: review requests, SMS and email blasts, and automated sequences
- You run a North American home service crew and want software aimed squarely at that
Switching from Synchroteam takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of Synchroteam as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your Synchroteam account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs Synchroteam: your questions
The things owners actually ask before they switch.
Try the Synchroteam alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
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Synchroteam is a trademark of Nomadia Group. Autopilot is not affiliated with, sponsored by, or endorsed by Nomadia Group. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.