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Autopilot vs ServiceTrade
ServiceTrade is a strong platform for commercial mechanical, fire-protection, and HVAC-R contractors who live on inspections, service agreements, and compliance. Autopilot plans start at $49 a month, and the $149 Full Throttle plan includes the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools.
The ServiceTrade alternative built for small residential crews
The numbers that decide it, side by side.
| Comparison point |  |  ServiceTrade |
|---|---|---|
| Starting price | $49/mo flat | Quote-based; ~$75/tech/mo estimated by third parties |
| Team members included | 1, 5, or 10 by plan | Priced per technician; office users unlimited |
| Free trial | 2 weeks, no card required | Not advertised, demo only |
| Onboarding fee | $0 | Quote-based |
| Contract | Month to month, cancel anytime | Not published |
| AI receptionist | Full Throttle, $149/mo | None |
| Full business phone system | Full Throttle, $149/mo | Not advertised |
| Support | Human support chat, no ticket queue | Live support on all plans |
Last updated July 2026. ServiceTrade details are based on publicly available information; verify with ServiceTrade.
Who is ServiceTrade?
ServiceTrade is field service software for commercial contractors: mechanical, HVAC-R, and especially fire protection, where inspection and compliance workflows are the whole business. Over 1,300 contractors run on it, and the company has raised about $85M, led by JMI Equity. It sells three suites, Select, Premium, and Enterprise, with AI-powered features on the higher tiers and QuickBooks integration on all of them.
Its real strengths are commercial ones: recurring service agreements, inspection reporting, deficiency tracking that turns inspections into repair revenue, and a customer portal that commercial building owners actually use. Office users are unlimited on every plan; pricing is driven by technician count.
Pricing itself is quote-based. Third parties estimate it starts around $75 per technician per month, and there is no free trial, you start with a demo. ServiceTrade is honest about who it serves: commercial service contractors, not residential home-service crews.
Who is Autopilot?
Autopilot is an all-in-one CRM built for home service businesses: junk removal, cleaning, landscaping, moving, and the rest of the trades that keep neighborhoods running. Plans start at $49 a month for scheduling, estimates, invoicing, payments, and online booking. Crew at $99 adds two-way texting and limited calling. Full Throttle at $149 adds the full phone system, AI receptionist, QuickBooks, GPS, and marketing tools. Plans include 1, 5, or 10 team members respectively.
It was built by a founder who ran his own junk removal company and got tired of paying for three tools that didn't talk to each other. Over 400 businesses run on it today, and it holds a 4.8 rating on the App Store and 4.9 on Google Play.
Against ServiceTrade, the line is simple: they are built for commercial inspection-and-agreement contractors, and Autopilot is built for residential crews that win or lose on answering the phone.
Feature by feature
Not just checkmarks. Where a feature costs extra or sits on a higher plan, the table says so.
Phone & AI
| Comparison point | | ServiceTrade |
|---|---|---|
| AI receptionist that answers and books calls | Full Throttle ($149/mo) | |
| Built-in business phone (VoIP) | Full Throttle ($149/mo) | Not advertised |
| Call recording & transcripts | Full Throttle ($149/mo) | Not advertised |
| AI call summaries | Full Throttle ($149/mo) | Not advertised |
| Two-way business texting | Crew and Full Throttle | Not advertised |
Scheduling & Jobs
| Comparison point | | ServiceTrade |
|---|---|---|
| Drag-and-drop scheduling & dispatch | ||
| Online booking | Not advertised | |
| Estimates & quotes | ||
| Client & lead management | ||
| iOS & Android crew app | 4.8 App Store / 4.9 Google Play |
Payments & Money
| Comparison point | | ServiceTrade |
|---|---|---|
| Invoicing & payments | ||
| Tap to Pay on iPhone | Not advertised | |
| QuickBooks sync | Full Throttle ($149/mo) | |
| Price book | Not advertised | |
| Customer tipping | Not advertised |
Marketing & Growth
| Comparison point | | ServiceTrade |
|---|---|---|
| Review funnel | Full Throttle ($149/mo) | Not advertised |
| SMS blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Email blast campaigns | Full Throttle ($149/mo) | Not advertised |
| Automated marketing sequences | Full Throttle ($149/mo) | Not advertised |
| Google Ads tracking | Full Throttle ($149/mo) | Not advertised |
Where ServiceTrade goes deeper
| Comparison point | | ServiceTrade |
|---|---|---|
| Inspection & compliance workflows | ||
| Commercial service agreements & deficiency tracking | ||
| Unlimited office users | Flat plans cover everyone |
An honest comparison cuts both ways. If these are must-haves for your business today, ServiceTrade earns the look.
What you actually pay
Autopilot
- Starter$49/mo
- Crew$99/mo
- Full Throttle$149/mo
Clear plans for 1, 5, or 10 team members. No onboarding fee or annual contract. Free 2-week trial.
ServiceTrade
- SelectQuote-based
Core service operations
- PremiumQuote-based
Adds AI features, projects, customer portal
- EnterpriseQuote-based
Multi-region, inventory, capacity planning
ServiceTrade does not publish prices. Cost is driven by technician count, and third parties estimate a starting point around $75 per tech per month. Office users are unlimited on all plans.
Last updated July 2026. ServiceTrade details are based on publicly available information; verify with ServiceTrade.
The bottom line
Two different tools for two different businesses. Here is the honest split.
Choose ServiceTrade if…
- You are a commercial mechanical, fire-protection, or HVAC-R contractor
- Inspections, compliance reporting, and service agreements are the core of your business
- Your commercial customers expect a portal with service history and deficiency reports
- You have a big office team and want unlimited office users
Choose Autopilot if…
- You run a residential home-service crew of 1 to 15
- You want a flat published price ($49 to $149 a month) instead of a per-tech quote
- You want the phone system and AI receptionist included, so missed calls become booked jobs
- You want built-in review requests, SMS and email campaigns, and Google Ads tracking
- You want a free 2-week trial and $0 onboarding instead of a demo-and-quote process
Switching from ServiceTrade takes an afternoon
Four steps, and our team does the heavy one for you.
- 1
Export your customers
Pull your client list out of ServiceTrade as a CSV. Every FSM platform supports this, and it takes about five minutes.
- 2
We import everything for you
Send us the file and our team loads your customers, jobs, and price book into Autopilot as part of free onboarding. No spreadsheet wrestling on your end.
- 3
Point your phone number at Autopilot
On Full Throttle, keep your existing business number. We port it or forward it, so calls start landing in Autopilot with recording, transcripts, and the AI receptionist behind them.
- 4
Run both for a week, then cut over
Your ServiceTrade account keeps working during your free trial. Most crews book their first Autopilot job on day one and cancel the old subscription within the month.
- 400+
- businesses run on Autopilot
- 4.9
- Google Play rating
- 4.8
- App Store rating
- $49
- per month starting price
Autopilot vs ServiceTrade: your questions
The things owners actually ask before they switch.
Try the ServiceTrade alternative built for your crew
Start a free 2-week trial and book your first job today. No credit card, no onboarding fee, no contract.
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ServiceTrade is a trademark of ServiceTrade, Inc. Autopilot is not affiliated with, sponsored by, or endorsed by ServiceTrade, Inc. Competitor pricing and feature information is based on publicly available sources as of July 2026 and may have changed; features missing from a plan may be available on higher plans or for an additional fee. Confirm details with the vendor before buying.